THE ROLE

As Commercial Facilitator, you will support the Commercial team to achieve more for current and future customers.

This role is an ideal opportunity for an ambitious scientist with a life sciences degree who would like a career advancing science, but not from the lab bench.

The successful candidate shall gain exposure and experience in a wide range of Commercial aspects within an ambitious and innovative life science company, who performs research services for therapeutic developers worldwide.

The ideal candidate will innately express excellent attention to detail, be an expert in communicating successfully with stakeholders at all levels and possess strong interpersonal skills.

The role will require you to be on site within the Motherwell office at least 3-4 days a week.

Depending on company priorities and you performance, you will have a real chance of career progression and continued development within the Commercial team within which exists several routes for career progression, including Business Development, Customer Success or Marketing avenues.

WHAT WE EXPECT YOU TO DO

Key responsibilities:

Legal & administrative:

• You’ll facilitate the review, editing and coordination of execution of legal documents including confidentiality agreements, master services agreements, material transfer agreements and project contracts.

• You’ll set up new draft proposals and contracts based on existing templates.

• You’ll help map out new projects within relevant project management software, helping to communicate with colleagues external to the Commercial team.

• You’ll assist in reviewing and assigning inbound enquiries to correct colleagues.

• You’ll help maintain the hygiene and accuracy of our CRM database.

• You’ll create CRM reports to track performance and report team KPIs.

• You’ll utilise content provided by colleagues or others to update our websites ensuring they stay up to date and relevant.

Conferences & events:

• You’ll support attendance at in person events and conferences to ensure maximum return on attendance e.g. event registration, communication with organisers, managing/overseeing RoukenBio team actions, ensuring deadlines are anticipated and met.

• You’ll assist Marketing colleagues with the preparation of materials (digital and physical) for e.g. creation of brochures, posters and other relevant marketing collateral.

• Coordinate travel arrangements for the delegates.

• Support the Commercial team in their planning and preparation for conferences, to include but not limited to: identifying prospects that fit ideal customer profiles and collating relevant background information, collating contact details and creating outreach to appropriate prospects, managing conference platforms e.g. company profile creation and supporting targeted outreach.

• You’ll help with the administration and tracking of conference and marketing purchases.

General:

• You’ll take responsibility to help identify projects and required training to enhance your own learning and ongoing development.

• You’ll identify areas for improvement within the Commercial team’s processes and implement agreed plan to rectify.

WHAT WE ARE LOOKING FOR FROM YOU

We would like you to have the following qualifications:

• At least at BSc degree in Life Sciences.

• 0-2 years of experience in a Life Science company.

• Proficiency in MS Office, Teams and other relevant software as appropriate, with an aptitude to learn how to use new software to record, track and communicate to the wider organisation in real time and/or when requested.

To support a culture within RoukenBio which is aligned to our company values and behaviours, we would like you to be:

• Focused, with an exceptional attention for detail.

• Self-motivated, highly organised, multi-tasker who can work independently.

• Approachable and supportive, able to work alongside and with a range of colleagues.

• Goal-oriented, able to deliver success for both self and the wider team within required timescales.

• Customer focused with our customers at the heart of everything that you do, particularly in understanding the needs and requirements of our customers.

• Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.

-Possess or have the ability and willingness to quickly assimilate an up-to-date understanding of the drug development process, particularly as it relates to biologics, cell and gene therapies to help you put your role into context and why it makes such an impact.

• A creative thinker who is adaptable to change to achieve the company’s strategy even with shifting priorities.

• An excellent communicator (verbal and written) who can foster relationships externally and internally at all levels within the business.

• A champion of self-learning and sharing best practice with colleagues in support of employee development. Enthusiastic to learn and immerse yourself in the company to understand the business, our vision and our goals.

WHAT YOU’LL GET FROM US

You will get the chance to learn, grow, develop, and enhance your career within a biotechnology company at the forefront of drug development strategies. In addition, the company offers the following benefits package:
• Competitive salary from £24,500- £27,000
• Pension.
• 32 days holiday per annum (inclusive of public holidays) which increases to a maximum of 37.
• Death in Benefit Service which includes access to a 24/7 virtual GP.
• Flexible working.
• Refer a Friend Scheme.
• On-site car parking.
• Free Healthy Snacks.
• Merit Award Recognition Scheme.
• The opportunity to join several committees or focus groups (Employee Engagement, Wellness, Recognition, Health & Safety or Social Committee).